✨ Transparency & Trust: 100% genuine pure silk guaranteed with Govt. Silk Mark tag.
Muthyalanagar, Bangalore +91 9380770537
Help & Assurance

Frequently Asked Questions

Every silk saree sold by Srivasthra Traditional carries an authentic Silk Mark Organization of India (SMOI) tag issued under the Ministry of Textiles, Govt. of India. Each tag features an individual serialized barcode and holographic security logo. Furthermore, we invite customers to test loose fringe threads via the traditional flame burn test or visit our Bangalore boutique where we demonstrate purity testing in person.

Yes, absolutely! We regularly ship our heirloom bridal sarees to brides and families across the USA, UK, Canada, Australia, UAE, Singapore, and Europe. All international packages are shipped via insured express courier (DHL / FedEx) with door-to-door tracking, arriving within 4 to 6 business days.

Yes. We offer complete bridal tailoring services:
  • Handcrafted traditional silk thread tassels (Kuchu / Krosha) with pearls and beads.
  • Fall & pico edge finish.
  • Custom made-to-measure designer bridal blouse stitching with Aari, Zardozi, and Maggam hand embroidery based on your measurement chart.

Yes! We understand that buying an heirloom saree is an important decision. Simply click our WhatsApp link (+91 9380770537) to schedule a 1-on-1 video shopping appointment. Our stylist will drape the saree, zoom in on the pallu and border, and answer all questions in real-time.

We guarantee 100% customer satisfaction. In the rare event that you receive a saree with any weaving defect or transit damage, please notify us within 48 hours of delivery with photos/unboxing video. We will arrange an immediate replacement or full exchange. Please note that customized sarees (fall/pico done, blouse piece cut or stitched) are not eligible for standard return unless defective.

We accept all secure payment methods:
  • UPI (Google Pay, PhonePe, Paytm, BHIM)
  • Net Banking (All Indian Banks)
  • Credit & Debit Cards (Visa, MasterCard, RuPay, Amex)
  • International Wire Transfer / Wise / PayPal for overseas patrons
  • Cash / Card at our Bangalore Flagship Boutique in Muthyalanagar

Have a question that is not covered here?

Our boutique team is always ready to guide you on call, WhatsApp, or email.

Srivasthra

Srivasthra Concierge

Online • Stylist
Namaskara! 🙏 Have questions about Silk Mark, custom tailoring, or worldwide courier? Type below!